PRIVACY NOTICE
Last updated January 31, 2022
Thank you for choosing to be part of our community at eTeachers Global Ltd, doing business as eTeachers Global ("eTeachers Global," "we," "us," or "our").
We are committed to protecting your personal information and your right
to privacy. If you have any questions or concerns about this privacy
notice or our practices with regard to your personal information, please
contact us at [email protected].
This privacy notice describes how we might use your information if you:
- Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
- "Website," we are referring to any website of ours that references or links to this policy
- "Services," we are referring to our Website, and other related services, including any sales, marketing, or events
The
purpose of this privacy notice is to explain to you in the clearest way
possible what information we collect, how we use it, and what rights
you have in relation to it. If there are any terms in this privacy
notice that you do not agree with, please discontinue use of our
Services immediately.
Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; billing addresses; debit/credit card numbers; contact or authentication data; job titles; contact preferences; and other similar information.
Payment Data.
We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a credit card
number), and the security code associated with your payment instrument.
All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/ie/privacy.
Social Media Login Data. We
may provide you with the option to register with us using your existing
social media account details, like your Facebook, Twitter or other
social media account. If you choose to register in this way, we will
collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All
personal information that you provide to us must be true, complete and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some
information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you
visit our Website.
We automatically collect certain information when you visit, use or navigate the Website.
This information does not reveal your specific identity (like your name
or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data.
Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you
access or use our Website
and which we record in log files. Depending on how you interact with
us, this log data may include your IP address, device information,
browser type and settings and information about your activity in the Website(such
as the date/time stamps associated with your usage, pages and files
viewed, searches and other actions you take such as which features you
use), device event information (such as system activity, error reports
(sometimes called 'crash dumps') and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website.
Depending on the device used, this device data may include information
such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model Internet
service provider and/or mobile carrier, operating system and system
configuration information.
- Location Data.
We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information
we collect depends on the type and settings of the device you use to
access the Website.
For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your
Location setting on your device. Note however, if you choose to opt out,
you may not be able to use certain aspects of the Services.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We
process your information for purposes based on legitimate business
interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal information collected via our Website
for a variety of business purposes described below. We process your
personal information for these purposes in reliance on our legitimate
business interests, in order to enter into or perform a contract with
you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on next
to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process.
If you choose to link your account with us to a third-party account
(such as your Google or Facebook account), we use the information you
allowed us to collect from those third parties to facilitate account
creation and logon process for the performance of the contract.See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" for further information.
- To post testimonials. We post testimonials on our Website
that may contain personal information. Prior to posting a testimonial,
we will obtain your consent to use your name and the content of the
testimonial. If you wish to update, or delete your testimonial, please
contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
- To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
- To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
- To send administrative information to you. We
may use your personal information to send you product, service and new
feature information and/or information about changes to our terms,
conditions, and policies.
- To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
- To
enforce our terms, conditions and policies for business purposes, to
comply with legal and regulatory requirements or in connection with our
contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
- Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
- To respond to user inquiries/offer support to users.
We may use your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.
- To send you marketing and promotional communications.
We and/or our third-party marketing partners may use the personal
information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when expressing
an interest in obtaining information about us or our Website,
subscribing to marketing or otherwise contacting us, we will collect
personal information from you. You can opt-out of our marketing emails
at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).
- Deliver targeted advertising to you.
We may use your information to develop and display personalized content
and advertising (and work with third parties who do so) tailored to
your interests and/or location and to measure its effectiveness.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short:
We only share information with your consent, to comply with laws, to
provide you with services, to protect your rights, or to fulfill
business obligations.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations:
We may disclose your information where we are legally required to do so
in order to comply with applicable law, governmental requests, a
judicial proceeding, court order, or legal process, such as in response
to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
- Vital Interests:
We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of
our policies, suspected fraud, situations involving potential threats to
the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers.
We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to thislink. We obtain and store on your device ('cache') your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
- Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Website) or otherwise interact with public areas of the Website, such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. If you interact with other users of our Website and register for our Website
through a social network (such as Facebook), your contacts on the
social network will see your name, profile photo, and descriptions of
your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website, and view your profile.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We
may use cookies and similar tracking technologies (like web beacons and
pixels) to access or store information. Specific information about how
we use such technologies and how you can refuse certain cookies is set
out in our Cookie Notice.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If
you choose to register or log in to our services using a social media
account, we may have access to certain information about you.
Our Website
offers you the ability to register and login using your third-party
social media account details (like your Facebook or Twitter logins).
Where you choose to do this, we will receive certain profile information
about you from your social media provider. The profile information we
receive may vary depending on the social media provider concerned, but
will often include your name, email address, friends list, profile
picture as well as other information you choose to make public on such
social media platform.
We
will use the information we receive only for the purposes that are
described in this privacy notice or that are otherwise made clear to you
on the relevant Website.
Please note that we do not control, and are not responsible for, other
uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to
understand how they collect, use and share your personal information,
and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by
law.
We
will only keep your personal information for as long as it is necessary
for the purposes set out in this privacy notice, unless a longer
retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than six (6) months past the termination of the user's account.
When
we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if
this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until
deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We
have implemented appropriate technical and organizational security
measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security, and improperly
collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal
information to and from our Website is at your own risk. You should only access the Website within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website,
you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of
the Website.
If we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If
you become aware of any data we may have collected from children under
age 18, please contact us at [email protected].
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In
some regions, such as the European Economic Area (EEA) and United
Kingdom (UK), you have rights that allow you greater access to and
control over your personal information. You may review, change, or terminate your account at any time.
In
some regions (like the EEA and UK), you have certain rights under
applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the processing of
your personal information; and (iv) if applicable, to data portability.
In certain circumstances, you may also have the right to object to the
processing of your personal information. To make such a request, please
use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If
we are relying on your consent to process your personal information,
you have the right to withdraw your consent at any time. Please note
however that this will not affect the lawfulness of the processing
before its withdrawal, nor will it affect the processing of your
personal information conducted in reliance on lawful processing grounds
other than consent.
If you have questions or comments about your privacy rights, you may email us at [email protected].
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon
your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use
and/or comply with applicable legal requirements.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer,
you can usually choose to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by
clicking on the unsubscribe link in the emails that we send or by
contacting us using the details provided below. You will then be removed
from the marketing email list — however, we may still communicate with
you, for example to send you service-related emails that are necessary
for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes. To otherwise opt-out, you
may:
- Access your account settings and update your preferences.
- Contact us using the contact information provided.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most
web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to
signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California
Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain
from us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make
such a request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website.
To request removal of such data, please contact us using the contact
information provided below, and include the email address associated
with your account and a statement that you reside in California. We will
make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2)
every individual who is domiciled in the State of California who is
outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If
this definition of "resident" applies to you, we must adhere to certain
rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
CategoryExamplesCollected
A. Identifiers
Contact
details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet
Protocol address, email address and account name
NO
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history and financial information
YES
C. Protected classification characteristics under California or federal law
Gender and date of birth
NO
D. Commercial information
Transaction information, purchase history, financial details and payment information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network activity
Browsing
history, search history, online behavior, interest data, and
interactions with our and other websites, applications, systems and
advertisements
NO
G. Geolocation data
Device location
NO
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
NO
