Here in our FAQ (Frequently Asked Questions) section we try to provide information and solutions to the most common issues experienced by new users of E-Teachers Global, both E-Teachers / Tutors and Student Clients. We also have included some of our “Explainer” Videos from our You Tube Channel as helpful user guides for uploading courses and managing your eTeachers account.

Of all of the pages on our site, this is one of the ones that we pay the most attention to, especially in these early days of testing and proving the site. As the owner – designers of the site, everything appears lovely to us because we designed it to be the best it can be.

However, for you the E-Teacher or Student Client, it may not be as easy as we like to think it is. For that reason we really welcome all user feedback and constructive criticism. This will enable us to further improve both the site user experience and the user guide in coming weeks and months.

We are also creating a series of “explainer” videos to guide new students and teachers through the various features of our eTeachers platform.

These will be available both here in the FAQ section and also on our new YouTube Channel.

Contact us at any time with feedback and suggestions using the site contact form in the main site menu.

Information for Students – FAQs.

How can E-Teachers Global help me?

If you are looking for one to one/small group tuition in English/Academic subjects/Hobbies then you have come to the right place!

Our teachers from all over the world have shared details of their qualifications, years of experience and tuition fees in their online profiles and class listings.

You choose the teacher who best suits your needs.  

When you have selected your tutor, you then select and book an available class time on their booking calendar. You can send your tutor a message through the contact form on their shop page prior to the class with any queries you may have.  Repeated bookings  with the same tutor are possible.

Information for Tutors – FAQs.

This E-Teachers website offers you the opportunity to provide an online class on a one to one or group basis. You can also sell products e.g. books, downloads etc.

The registration is easy – just fill in your details on our form.

Next you customise ‘your shop.’ Your shop is where your customers/students can see what you offer. This is your chance to advertise your classes/products. The shop has details about your qualifications, experience and the amount you charge.

During registration you select your availability on your personal booking calendar. Don’t worry about getting it right first time as anything you enter may be edited at any time in the future by you.

You set the rate per class.

Payments are made to your PayPal account – monies can be withdrawn ( in full) at any time from one week after class delivery,  once your store income balance exceeds fifty euros.

How much does this all cost me?

The answer is very little! There is an monthly membership fee of €5 and also 10 per cent commission charged per class to cover maintenance of the site and administration costs.

What do I get for my money?

You receive teaching access to students from all over the world and we do all the marketing for you. There are students looking for tuition in all areas – more than a billion people are learning English as a second language at any given time.

·        You have your own personal booking calendar and a secure contact form facility for students to contact you via the site.

·        We organize payment for you.

Creating Class Bookings.

Go to the “Add Classes” section of your Tutor Dashboard and follow the online class creation form. Any details that you add here can be edited or changed at any time in the future though your dashboard.

Set the class duration in minutes, hours or days. For most classes which take between 30 minutes and a few hours, we recommend using “minutes” as your time currency as the same term will be used later in the form if creating buffer or break / coffee time between your classes on the booking diary.

You can allow one student or many students into your class. If you pick say 5 students, then the available slots in your online diary will automatically be adjusted as new bookings are made.

Buffer times. These allow you to place buffer periods such as coffee breaks or personal down time between your class  booking slots. This is also useful to allow for class time over-runs or preparation time before your next class. For most classes, we suggest a 45 minute class with a 15 minute buffer. This would allow you to run your first class from say 09.00 to 09.45 followed by a 15 minute break to allow time to get ready for your next class at 10.00.

Adjacent Buffer times – if selected, this creates a buffer time at both the start and end of each class. So if your first 45 minute class is at 0900, it will be followed by a 30 minute break (2 by 15 minutes) before your next class at 10.15.

Creating class dates / days and times in your online diary.

Ensure that the “All Dates Are Not Available by Default” is selected as this clears or resets your diary before you create timings for the class you are creating.

Let’s look a couple of examples.

Example 1

In this case our E-Teacher is working full time at E-Teaching on Mondays to Fridays from 20 April 2020 until 26 September 2020, but not on Weekends on Saturdays and Sundays. They also take a 90 minute break each day for lunch from 12.30 to 14.00.

This creates the following booking diary in their online store.

Example 2

In this example, the E-Teacher only works on Mondays and Wednesdays from 09.00 to 17.00 and on Tuesdays from 09.00 to 16.00. They block out lunchtime on each day from 12.30 to 14.00.

See how the available days are indicated in green on the store booking diary and the time slots available on any selected day are visible below the diary.

It really is essential that you Check this View after you create each new bookable product (Class) in order to ensure that the dates and times you have made available are correct before students create bookings. It should look something like the image just above, with both dates and times of your teaching availability clearly visible.

If you have any difficulties whatsoever in setting up your profile or classes, do Contact Us through the site contact form at any time for assistance. We can then contact you by phone, email or Zoom at a time of your choosing to get you up and running quite quickly.

eTeachers Check List

Before You Register to Create your Online Teaching Business on eTeachers Global….

• Have your own Zoom account (preferably a Pro account, but a Free account will suffice – See above).

• Have a normal PayPal account or Stripe (Merchant) account so that we can pay you the fees earned from your classes.

• Have a name chosen for your Online Teaching Business and Shop (Dublin German School etc). This will also generate a unique web address (such as www.eteachersglobal.com/dublin-german-school/)for your online teaching business that you can share in your own marketing activities.

• Have a wide / banner image and smaller square or circular profile image for both your Teacher / Store profiles and each class / product profile. These are similar to the images that you would use on a Facebook or Twitter profile.

• Have a short descriptive text about you as a teacher that you can cut and paste into your profile. 100 to 200 words is fine.

• Have names, prices and text descriptions also for each course that you are uploading (Basic German, Intermediate German etc).

• Have your diary / schedule decided for each course you are listing.
  

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